ASUS ZenWiFi AX6600 Tri-Band Mesh WiFi 6 System (XT8 2PK) - Whole Home Coverage up to 5500 sq.ft & 6+ rooms, AiMesh, Included Lifetime Internet Security, Easy Setup, 3 SSID, Parental Control, White

Customer Reviews

• a.

  Great router as a stand alone, but mesh networking does not work well

  I own both the Asus AX6000 RT-AX89X and the Asus ZenWiFi AX6600. I originally bought the RT-AX89X hoping that it would cover my entire home. It came pretty close, but there were some areas without great coverage. I don't fault the router for that, I have a challenging house to cover as it is 3300 sq ft, L-shaped with outdoor cameras in different places. On top of that, I'm unable to locate the router as centrally as I might like. So I got the Zenwifi to add on as a mesh network. Asus advertises that these and most of their higher end products can work together to create a mesh system. I set it all up and at first it all seemed to go well, however I noticed that both my wife and my phones would sometimes be connected to wifi but not have any internet. When trying to go to a website, it would just hang like the website was not responding, but then I'd check the wifi settings and it would show the message "connected with no internet". This happened on laptops as well sometimes, but we noticed much, much more often on our phones. The problem could always be immediately solved by switching from 5G to 2.4 or vice versa. It could also be solved by turning off wifi and then back on. Over time I started to realize that this tended to almost always happen when moving from an area that was close to the main router to another area that was close to the Zenwifi, meaning that it was an issue switching between the two. I went through the settings over a period of weeks, changing different things to see if I could fix it. Nothing I tried worked. I contacted Asus tech support and they had me change a bunch of settings, but the problem still wasn't solved. They elevated it to their 2nd level tech support, and said they would contact me. I replied to the 2nd level support's email and sent them files they requested generated by the router, and explained the entire problem in detail again. They wanted to call me but I told them I really don't have the time to take a random call from them in the future that will probably last an hour or two. I work full time and have 2 young children, it's hard to find time for stuff like that. I asked that they send any troubleshooting steps they suggest via email so I can try them when I get a chance. They still called me. And then followed up by email asking me all the same questions that I've already answered again. After a little more of this back and forth, I realized they weren't going to be able to help me so I decided to not use the mesh feature, just run two separate wireless networks. I went into the router settings and couldn't immediately figure out how to do this, so I figured I would online chat with support as this is probably pretty easy to set up. I had to explain an abbreviated version of my issues all over again and told the support rep that I just wanted to have separate wireless networks. Told him I had factory reset both devices but couldn't figure out how to not have them run mesh, as that is the only option it gives you when you log in and bring up the set up screens. He told me it wasn't possible. This seemed kind of crazy to me for routers that are this expensive, with this level of features to not be able to just run independently off the same internet connection. He offered again to escalate it. I asked if he could have them send any suggestions for setting up separate wireless networks by email, again explaining that it's super unlikely they are going to call at a time when I am home and able to spend the time needed on the phone with them.Again, they called my phone, and again they sent an email asking me all the basic info that I had explained multiple times already. At this point I had figured it out myself. I just had to set up the main router with the log in for my fiber internet, then plug the Zenwifi into my computer with the main router disconnected and use the setup screens to make it an access point. Then I could connect the Zenwifi downstream from the main router. I could only access the main router from my desktop or laptop, but in the android app I could switch back and forth between both. And in that app, I could find the direct address for the Zenwifi to type into the browser bar and get access separately. It really wasn't a crazy difficult process and if someone like myself who is only somewhat familiar with networking could figure it out, I don't know why their tech support thought it was impossible. Now that it is set up with separate networks it does work great, although I would have prefered the more seamless experience of a mesh network that Asus advertises. The router interface is very powerful with tons and tons of options. The speeds are very fast and I'm not having issues even though I have somewhere between 50-100 devices connected at any given time (I have lots of home automation stuff and also an in-law apartment with it's own devices).As stand alone equipment I would give these devices 5 stars, they really are great by themselves. For mesh networking, I would give them 1 star as they really don't work well for this. If you decide to go with Asus, their tech support is friendly, but pretty clueless and not very helpful, so I wouldn't expect much in that regard.

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• B.

  Replaced my Linksys wifi 6 with the new Zenwifi ET8 and ET12s. Rock Solid

  Over the weekend I took delivery of the new Asus Zenwifi 6E (ET8) system. I replaced the (unwanted love child) Linksys MX5300 wifi 6 system I've fought with for the last two years. The overall rating is minus a star for the TERRIBLE customer support and documentation.Pros of the ET8 system: • Setup of the main router was not very painful. I plugged it in and used the mobile app to configure. • Coverage (as measured by me) is way better than the Linksys system it replaced. The six Router and mesh units I have working now replaced seven Linksys units. The Linksys still had weak connections even with 7 nodes. • For the most part the plug and play of the mesh worked (more on this later). • Speed is basically ~20% faster than the Linksys system for wifi 6 devices. • The mobile and especially the Web app are outstanding, very configurable. • PriceCons of the ET8 System- Documentation, phone support, Asus product specific web site is horrendous- One of the units I received with DOAI am an OLD networking type having worked at two networking companies, so YMMV. In my installation I have to cover (including the garage) four levels and more than 5000 sq feet. I received the 4 units on Saturday afternoon and tore into the packaging. I looked at the quick start documentation supplied and it was useless. Downloaded the mobile app and got started. For the most part the app was very good and I had the router up and running in under 10 minutes. OK cool, the first part is done. Then I tried to optimize the first unit (there's a button on the GUI mobile page), it brought my cable modem down, which I thought was strange. After bring everything back up, I tried it again with the same results. Note to self, stay away from that function for now. Next was to get the mesh up. I plugged the other three devices in and only two showed up in the app. I configured the two that were discovered and it went well. I struggled with the other unit for the rest of the evening. I updated the firmware of the existing mesh and had a great time with the outstanding web app. One of the things I really like about the Asus is almost everything is configurable (especially look under the professional tab in wifi), a far cry from the Linksys where you can't do much of anything.Next morning I exhausted every option, reset the device (three times), linked the main router through a cable to the DOA unit etc. So I called support, ARG. Support ran me through their checklist, everything I had already done. They had me update the firmware manually didn’t fix the problem. BTW I read the release notes on the firmware update and it had nothing about the problem I was having. Long story short, they said I should send it in for repair. I told them it was new out of the box and to send a replacement, but they don't have stock on hand? They're the manufacturer!. I called Bolo and they sent out a replacement that arrives today.I’ve been living with it for two days and so far so good (of course except for the DOA device and the coverage needed.). I will post an update when I get the new device and the updated mesh up and running.Update:I received the replacement ET8 and plugged it in, it was immediately recognized and was added to the mesh. However things aren't so rosy. When adding the additional node, it brought down the router and when restarting I had to go through part of the initial set up again. I've had one outage in the two days it's been up, a random reboot happened but since then it has been for the most part solid. I have also decided to add the ZenWiFi Pro AXE11000 as the main router. I've noticed some weak spots and poorer coverage in areas of the house especially the garage and think the additional antennas of the AXE11000 will help. My next update will be when those arrive and I have them installed.Last update.I received the ZenWifi Pro ET12 two pack yesterday. Having previously installed the ET8 I had a good idea what I was in for. Actually the installation was easier than the ET8, these units are beasts. Used the phone app (and later the web app) to configure. Both the router and node came up easy. I repurposed the ET8s as mesh nodes and they joined easily.. No more dead spots in the house and after the firmware updates it so far has been rock solid. I have 40 various devices connected. I did a speed test, for reference, I have a gigabit coming into the house and tested at the router, and getting the full Gig. The mesh under my Linksys wifi 6 was ~300 megabits at the nodes, under the ET8 ~600 and change. With the new ET12s I'm getting constantly over 700 megabits. I plan on stressing the system today but so far I'm happy with the results. BTW, I should have bought the ET12s out of the gate but thought I could get away with the ET8s, my mistake. Also for reference I am running a router and 5 node mesh with again a mix of ET8s and ET12s.

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• z.

  Sg friendly. Take note of plug.

  I'm a Singaporean. Just bought it. The plug is US type so need get two adapters. Voltage no issues. Apart from that no other problems. Work as advertised. I could register the product in Asus website easily.

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• A.

  Seem underpowered

  Seem underpowered? With 30 devices, notice hesitancy or split second stall. Perhaps the issue was the new hack login that cause some of issue?With 1GB internet, I easily tested over 1GB and 150mb download.When not using it, my Apple Time Capsule (tower x 2) would easy reach over 900mb and 110 download on Shaw 1GB and 100mb download plan.Using Mac OS 12.2 Monterey, response test, the speed it gave was the same for both setup, suggesting Asus speed test is questionable, a little bias. This was tested on 2.5 gb dongle on the lastest Macbook pro 16 M1 Pro device.When testing on WIFI only, it varied from 700 to 800 mb on either unit or even on Shaw Gateway Modem. My devices are WIFI 6.Use Web login, many features (do not use their app, incomplete), nice, I export data to DB to analyze and unfortunately they don't give the option to export/save all that i wanted.To use some of the features you have to give up your privacy for the free stuff they do provide, unlike Linksys mesh.I compare this to Linksys mesh and I don't recommend buying Linksys. Junk to me, it was and always wanted to invade your privacy. No valuable options or features.In the end, I returned it, as they didn't give me much more than what i have now (performance). Nor better protection (privacy) than what I am using now. I will wait for next generation WIFI 6e or better and tri-band or more.

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• e. U.

  sehr zufrieden, aber US-Stecker

  bisher hatte ich einen ASUS RT-AC68U Router, wollte nun auf Wifi 6E Upgraden.Die deutsche Version ASUS XT8 kann nur Wifi 6, deshalb sollte es ein ASUS ET8 mit Wifi 6E sein, welcher aber nur für den amerikanischen Markt vorgesehen ist. (Warum, kann ich nicht sagen).Da er aber auch hier auf Bolo.de verkauft wird, habe ich ihn bestellt.Habe ihn noch nicht lange, aber mit dem Router und dem Mesh bin ich vollauf zufrieden. Über 12m und eine Betonwand zeigt er immer noch eine "hervorragende" Verbindung an und bisher kann ich nichts negatives feststellen.Einzig das Netzteil: Es ist nur für den US-Markt ausgelegt (deshalb nur 4 Sterne) und anfangs habe ich mich mit einem Adapter beholfen, jedoch ist mir das zu gefährlich, da sogar dann, wenn der Stecker halb herausgezogen ist, die Kontakte noch immer unter Strom stehen (siehe Bild).Deshalb habe ich mir nun ein Ywcking 45W Laptop-Ladegerät für ASUS(https://www.Bolo.de/gp/product/B08NCRGYBF/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1) gekauft und an den 1. Mesh-Router angeschlossen und läuft.Nachher kaufe ich mir noch ein 2. Netzteil und dann habe ich zwar insgesamt 45€ mehr ausgegeben, aber wie ich finde, ist das Ergebnis den Gesamtpreis wert. Würde ich wieder kaufen.

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